Frequently Asked Questions (FAQ)
Why does Berkshire Hathaway Homestate Companies request personal information from me?
Through Berkshire Hathaway Homestate Companies’ website, you may request various kinds of information. For example, on one page, you may request a quote for various types of insurance coverage. You may choose to submit a claim on another page. On yet another page, you may request information about employment at Berkshire Hathaway Homestate Companies.
To assist us in fulfilling your request, we will ask you to submit certain limited personal information. We intend to use the information you provide only in the normal course of our business. In some cases, the information you submit may be shared with one of our agents, who may then contact you or your insurance agent to discuss the insurance services we offer.
What information does Berkshire Hathaway Homestate Companies collect about me?
We only request limited amounts and types of information from visitors to our website. The nature of information we request will depend on the purpose for your visit to our website and will be evident from the page you are viewing. We do not collect specifically-identifiable personal information when you visit the website unless you choose to provide such information. Certain personal information is required, however, if you wish us to process certain types of transactions or requests, such as a request for an insurance coverage quote, employment application, claim, or payment.
Certain portions of Berkshire Hathaway Homestate Companies' Website employ cookies. Cookies are small pieces of information that are stored by your browser on your hard drive. They enable you to use the website more efficiently by storing certain contact information (such as your name, phone number, and the like) that you provide. If you revisit the website before the cookies expire, the stored information you have provided will be recalled. Thus, you will not have to re-enter your contact information if you choose to request another quote at a later date.
Berkshire Hathaway Homestate Companies' Website uses persistent cookies with a 60-day lifetime. These cookies automatically expire after sixty days. You are free to decline cookies if your browser permits. You will still be able to use the website, but will have to re-enter your information if you visit the website in the future.
Does Berkshire Hathaway Homestate companies use website analytics?
Berkshire Hathaway Homestate Companies' website uses Mouseflow, a third-party analytics tool, to track page content and click/touch, movement, scroll, and keystroke activity. You can opt-out at http://mouseflow.com/out-out.
Is my information secure?
Berkshire Hathaway Homestate Companies endeavors to handle your information in a secure manner and limits access to the information that you submit through its website. Our personnel adhere to high standards of ethics and integrity in performing their jobs and conducting the business of Berkshire Hathaway Homestate Companies.